Refund policy

All products are made-to-order, meaning each item is produced only after a customer places an order.

Because of this, we do not accept returns or offer refunds for cases where a customer changes their mind or ordered the wrong size, color, or artwork.

If your order arrives damaged, or contains a manufacturing defect, we will offer a free replacement or a full refund.

To request a replacement or refund, please contact us on mai@noblisbymai.com within 30 days of delivery and include:

• A clear photo of the issue
• A photo of the barcode label on the packaging
• Order ID

Once we’ve reviewed the issue, we’ll arrange a replacement or refund as quickly as possible.

We cannot offer refunds or replacements if:

• The wrong size, color, or design was ordered
• The customer changes their mind after delivery
• The print placement or slight variations fall within standard production tolerances

We work with professional print labs and use high-quality materials selected specifically for wall art.

Every order goes through a quality control process, but if something still goes wrong, we will make it right.

To report a damaged or defective product, please take contact mai@noblisbymai.com